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Businiess name:
Vision Quest Optical
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Review by:
citysearch c.
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Review content:
I only went to this place because it was listed as a place that took my coverage ..and it was very close to my home ..well I should have gotten in my car and drove someplace else even if it was miles away ...I spent about $1000.00 on Eye exams Glasses and contact lenses ...well they told me everything would take approx. 3-5 days to finish after about a week and a half I went to them ..Items still not ready ..I had purchased Glasses with all kinds of options ...Transitions ,Lighter glass ..and something call Scratch guard ...the add claimed dirt ,water , fingerprints and scratches would be eliminated...after about a week I begin to notice scratches all over lenses ..when I took them back I was told what was I wipping them with ...(now on line the adds show lenses being scratched with ""STEEL WOOL"" and being simply wiped off ..with no problems) ..I was using the cloth that they gave me with an occasional Tissue if I could not get to anything else ...well they redo the lenses ..once again no call when they were in I had to go to them again ...after the lenses were done ..Now this is the same day I get home and take another look ..and while there were no scratches in lenses I can plainly see marks from a suction cup type vise that they use to hold lenses while they shape them ...I decided not to take these lenses back as I feel things will not get any better ...I will NEVER NEVER go to this place again ..and I advise everyone else to avoid this place also
Pros: Close to my Home
Cons: Poor customer Service
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