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Businiess name:
Frank Lumber The Door Store
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Review by:
citysearch c.
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Review content:
So, some things that are old fashioned are good like great customer service, and some things are BAD, like not having a computer tracking system for your business!! These guys had the hardest time finding our receipt because everything is hand written and filed in some sort of archaic way designed to their advantage apparently. We bought 3 doors and picked up two with the intention of picking up the 3rd. NEVER in a million years did we think it would not be there for us to pick up, and did I mention we PAID for it?? Nope, gone without a trace. Guess they decided to forge their receipt with my signature because I did NOT pick up the 3rd door or sign for any pick up of sorts. We took it to the manager and the best they'll do for us is $50 off a new door? EXCUSE ME???? No, we paid for this, nor can we afford to buy a new door. So to those of you who think you're going to a nice non-corporate store, think again! They're in it to make money just as much as the next WALMART!!
Cons: Thieves, Crooks!!
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