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Businiess name:
Stone Harbor
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Review by:
citysearch c.
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Review content:
Do not even attempt to move in here! We waited an extra month to move just so that we could get a 4 bedroom apartment here and in that time it was nothing but problems! They rarely answer the phone and NEVER return phone calls or emails. I literally sat outside and called them. When no one answered, I went inside to find three people working but not answering the phones. Also, it seemed like it was constantly one problem after another with the information they needed just to get the application approved. And, like another reviewer, our apartment was leased out from under us! One week before we were to move, I discovered they had given our 4 bedroom to someone else and was just going to put us in a 3 bedroom. Did they think we would not notice that our apartment was missing a bedroom and bathroom?? I found this out after driving 3 hours to get to the apartment just to try to get a form that was supposed to be emailed to me. Why did they not tell us during one of the many phone calls?? While I was there, a resident came in and asked to have her apartment unlocked because maintenance locked her out and her keys were inside. She was there for at least 30 minutes (I left before she did) waiting for someone to come unlock her apartment that THEY locked. While these are beautiful apartments and a beautiful complex (in a great location), it is not worth all the headache and BS you have to deal with. We will not be accepting that 3 bedroom apartment!
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