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Businiess name:
Vivint
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Review by:
citysearch c.
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Review content:
I wouldn't recommend this company to my worst enemy. I tried to cancel my service with Vivint and because I called 2 DAYS after my contract expired they automatically renewed my contract for another year even though I made it clear that I did not need or want their service. I was told by a representative that my contract expired on a certain day but they did not explain that I had to cancel by that date. I was out of town on a business trip on the day my contract expired, I called ONLY 2 days late and they renewed it for an entire year. Horrible Company/Horrible Customer Service, they did nothing to help me, they only worked to prove that I could not cancel my contract. If you have this service, I suggest you find out exactly how to cancel it so you don't get Screwed like I did.
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