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Businiess name:
Brent Brown Toyota
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Review by:
citysearch c.
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Review content:
Review of Gephardt Approved and Brent Brown Toyota: I went to one of Bill's ""approved"" businesses, Brent Brown Toyota, and have never been treated so poorly by an auto dealership. Short story, they threatened to sue me when I pointed out that I felt they breached a contract. In my opinion, Brent Brown Toyota should not be on the Gephardt Approved list. The customer service manager and general manager demeaned and berated me after papers were signed. They acted unprofessionally. They told me they would rather lose money on the deal because they had a point to prove. Bill took the side of the dealership and I did not receive the Gephardt $1,000 guarantee that he promotes. (No surprise since companies pay Gephardt to be on his list.) Brent Brown Toyota removed my non-complimentary review and locked their Facebook website for updates. I noticed they allow positive reviews of employees but they didn't allow a negative one by a customer. I would be VERY careful about both Brent Brown Toyota and Gephardt ""Approved"" businesses. My opinion is that they both have credibility issues.
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