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Businiess name:
Stonebriar Spa
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Review by:
citysearch c.
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Review content:
First and foremost, the staff was very friendly and the environment was nice. I received a 60 minute massage with scalp treatment, a 60 minute facial with hand treatment, and a pedicure with aromatherapy treatment. The massage was not up to par and the scalp treatment was odd. The metal tool you see at Brookstone and Sharper Image was used, which I thought was very odd. After the massage, instead of staying in the room, I was guided to a ""relaxation area"" which is a communal area. I do not find this relaxing. I think that it broke up the relaxation since people are talking and I'm a private person so felt odd sitting in a robe in a public place. The facial was good except she used the Sonicare system, which is a great system, but not something I'd expect to be used at a relaxing facial. The hand treatment was lotion on my hands put into the heater gloves. Nothing you wouldn't get at a run of the mill nail place. After my facial, I was then led again to the ""relaxation area"" where I was forgotten about. I had to ask the staff what was going on before I started my pedicure. The pedicure was again, run of the mill. Nothing special. The technician was nice but wouldn't stop talking to me. Yes, I could have asked her to stop talking but that makes for a very awkward pedicure. So my relaxing spa day turned into something I could have gotten by visiting a massage parlor, buying the Sonicare system and using it in my home, and going to the nail place next to WalMart for a pedicure. I would have saved a TON of money too since this package was almost $300. But, here's the kicker, I left a review similar to this on the spa website but more in depth and was contacted by the owner. She first left a phone message which I returned but got her voice mail. She then left me a nasty email. In the email she tells me I threatened my unborn child's life although I told every therapist I was 5 weeks pregnant and also annotated it on my initial form. She has yet to respond to my response email. I thought leaving feedback on the spa's personal site was what the owner would want since it's an option. I guess the owner only accepts positive feedback so be leery of not giving them 5 stars.
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