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Businiess name:
Village Pets-Pets Super Mart
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Review by:
citysearch c.
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Review content:
Worst customer service I have ever recieved. Me and my boyfriend purchased a rex dwarf rabbit from this store on Friday the 20th of January. Today, January 27th, a week later, this rabbit died. We noticed shortly after that he had a minor eye infection and his mouth was swollen. We took the steps and took him to the vet to get him medications and all the necessary things to fix him but he still died. My boyfriend then burried him in the backyard. I called the petsore today to see if we could either return everything or even get a 25 dollar credit for the bunny. He absolutely refused to authorize this and I told him I didnt even feel comfortable purchasing another pet from his store with the poorly given medical attention their animals are recieving. They keep rabbits and guinea pigs together in the same pen, which is completely unsanititary and unsafe for these animals to co exist. Diseases such as ringworm can be transmitted much easier this way when not kept in their own habitats. I took a chance with this petstore and its something I will never do again. Please do not give this store any bussiness and for the sake of the animals, please save their lives by getting them out of the hell hole they are kept in. This place definitely needs to be reported.
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