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Businiess name:
Geckler & Associates Inc.
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Review by:
citysearch c.
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Review content:
I would go with a negative 4 stars if I could. We have experienced all of the same problems that everyone else has had. Andy Geckler is responsive until you sign the contract. We often went weeks to months without a response despite repeated phone calls and e-mails. It wasn?t until they needed money that they would again become responsive. Prices agreed to would often shift and products agreed to would often be changed to that of lesser quality. Unexpected extra charges were also commonplace. Time-lines were completely fictional in dealing with these people. 90 days, more like a year or two or never. Our home has yet to be finished. Geckler and Associates greatest weakness is that they failed to communicate to anyone. We were at the job site daily and often had to correct the sub-contractors because they were rarely given any information from Geckler and Associates. We caught numerous shortcuts on our home and I have serious concerns for everyone else who had a home built by Andy Geckler. Effectively there was no Job Supervisor at any of their job sites. The individual designated for this position was completely unqualified and was ridiculed by the sub-contractors for his lack of knowledge and his lack of competence. Andy Geckler himself was nearly as bad. If he didn?t have the work he had to offer in this market, most of the sub-contractors would have refused to work for him. The only times that anything went smooth on the construction was when I contacted and coordinated directly with the sub-contractors myself, which makes you wonder why we paid Geckler and Associates to be the General Contractor. He was also continuously changing sub-contractors which he claimed was because of lack of quality in their work but I think most of us now know it was because he was not paying them. We are also experiencing the wrath of the unpaid sub-contractors through Liens placed on our home. I am certain that at least with some of the sub-contractors he brought in, he never intended to pay them.
Initially his value was good which is one of the reasons we went with him but you pay for this value in pain, suffering, and unexpected extra charges. I can say that at the beginning Andy was great to deal with and despite all of the problems I find it hard to believe he intentionally set out to make his customer?s lives hell. I mean what kind of moron would intentionally build a bunch of homes poorly around his own home? Apparently Andy Geckler would, just talk to those dissatisfied customers in his neighborhood.
As his parents company went down things got worse and worse for Geckler and Associates. Their offices were locked out but they never admitted to that. Geckler family members took over most of the work and customer service went into the toilet. They were unorganized before all this happened but things got much worse as the Geckler family members became more involved. Desperation appears to have driven more and more of Andy?s actions, eventually leading to actions that would be considered criminal by most in accordance to the laws of this state.
If I had to summarize Andy Geckler of Geckler and Associates I would use incompetent, disorganized, irresponsible, selfish, disrespectful, and criminal to name a few.
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