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Businiess name:
Aba Appliance Repair, Inc.
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Review by:
citysearch c.
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Review content:
WE HAVE AN EIGHT WEEK OLD BABY IN OUR HOME AND AT AROUND 1AM I WOKE UP SWEATING AND I WENT TO MY THERMOSTAT AND FOUND THAT IT WAS 83 IN OUR HOUSE. I WOKE MY HUSBAND UP AND TOLD HIM SOMETHING IS WRONG WITH OUR AIR CONDITION HE LOOKED IN THE PHONE BOOK STARTED CALLING ANY AIR CONDITION COMPANY THAT WOULD ANSWER THERE PHONE AFTER CALLING ABOUT 15 DIFFERENT COMPANIES WITH NO ANSWER OR NO RETURN CALL AT 1AM A REALLY SWEET GIRL FROM ABA APPLIANCE CALLED US BACK (I AM NOT SURE WHAT HER NAME IS) BUT SHE WAS VERY PROMPT AND VERY NICE SHE TOLD ME SHE WOULD HAVE A TECHNICIAN TO OUR HOME BY 2:30 AM. I AM IN A FRANTIC BECAUSE WE HAVE A BRAND NEW BABY AND IT IS GETTING HOTTER BY THE MINUTE. SHE HAD A TECHNICIAN OUT TO OUR HOME WITH ONE HOUR. WHEN MY HUSBAND ANSWERED THE DOOR THE GUY TOOK HIS HAT OFF BEFORE IN WALKED INTO OUR HOME AND HE ALSO PUT ON THE THINGS ON HIS FEET SO HE WOULD NOT GET OUR FLOORS DIRTY. HE HAD THE BEST MANNERS I HAVE EVER EXPERIENCED IN MY LIFE. THE GUY ASKED MY HUSBAND TO DIRECT TO OUR THERMOSTAT. I AM NOT SURE WHAT HE DID THERE BUT HE THEN ASKED MY HUSBAND TO BE EXCUSED (GREAT MANNERS) WHILE HE STEPS OUTSIDE TO THE OUTSIDE AIR CONDITION . WITHIN FIVE MINUTES OF HIM BEING OUT THERE HE KNOCKED ON OUR DOOR AGAIN AND ASKED MY HUSBAND TO STEP OUT SIDE WITH HIM SO HE COULD SHOW HIM WHAT OUR PROBLEM WAS. WHILE OUTSIDE HE ADVISED MY HUSBAND OF OUR PROBLEM AND THEN ASKED FOR APPROVAL TO MAKE THE REPAIR. THERE SERVICE GUY WAS CHAD AND HE WAS BY FAR THE NICEST SERVICE GUY WE HAVE EVER DEALT WITH. IT TOOK ABOUT ONE HOUR FOR OUR HOUSE TO COOL BACK DOWN BUT IF IT WERE NOT FOR THE CUSTOMER SERVICE THAT ABA APPLIANCE PROVIDED US I DON'T THINK WE WOULD HAVE BEEN ABLE TO STAY IN OUR HOME THE REST OF THAT NIGHT . I JUST WANT TO GIVE A GREAT BIG THANK YOU TO ABA APPLIANCE FROM THE GIRL WHO ANSWERS THE PHONE TO OUR TECHNICIAN CHAD. THANK YOU SO MUCH. CHAD HAS NOW OFFICIALLY WON ABA APPLIANCE ANOTHER LIFE LONG CUSTOMER. I WILL FOR SURE BE TELLING ALL MY FRIENDS AND NEIGHBORS ABOUT ABA APPLIANCE. THANK YOU THANK YOU THANK YOU
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