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Businiess name:
Food Fetchers
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Review by:
citysearch c.
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Review content:
I used foodfetchers last night. I ordered food at 7:30 hoping to have it within the 70 mins that was stated when I placed the order. At 9:00 I called to see where my order was and was told that the driver had just picked up my food and was on his way. 9:25 came around and I still didnt have my food from a restaurant that was only 15 mins away from my house. So I called foodfetchers back to see what happened and was told that since there were other orders, they told the restaurant to have my food ready at 8:50??? I ordered this food at 7:30!!! why would foodfetchers tell the restaurant to have my food ready an hour and twenty minutes after I ordered it know that it would take 15 mins for them to deliver it. Also I had a $20 coupon that I earned from previous orders that should have been applied to this order. Well I checked my bank and foodfetchers not only authorized my card for the full amount, they also authorized my card for the discounted price! So now there are two authorizations on my card that left me in the negative because I only use this card for misc. stuff. And then not only did I get my food late, get double authorized on my card twice, they forgot one of the dinners and also the extra sauce that I ordered. I had bad experiences in the past with foodfetchers, but nothing like this. I will never order from them again. Horrible experience.
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