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Businiess name:
Cummings Plumbing, Inc.
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Review by:
citysearch c.
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Review content:
My heat pump was not cooling properly and the service tech with Cummings believed it needed refrigerant. After he began adding refrigerant, the compressor would not stay on. He said it was overheating and said he'd return the next day after it cooled off. The problem persisted on the second day and he then said it must have a clogged valve. I decided to cut my losses, pay them for the work (about $260), and hire another company.
A different tech from another company found that Cummings had overcharged the system with refrigerant and the pressure switch was causing the compressor to cut out. He restored pressure levels to their proper value and the compressor ran fine (cost = $240). The system needed a TXV valve and was never short on refrigerant. Luckily Cummings did not destroy the system through its overpressurization.
I requested a refund from Cummings in writing. Several weeks later I am still waiting for a response. They are totally incompetent.
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