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Businiess name:
The Old Spaghetti Factory
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Review by:
citysearch c.
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Review content:
I have been a long time customer of OSF ( more than 27 years) and I am sorry to say that the Spokane restaurant has disappointed me repeatedly over the last few years. I have noticed a disappearance of the experienced friendly waitstaff who had seen our children grow up over the years be replaced by young kids who have no clue who we are and more importantly lack any knowledge of the products they sell or the history of the business and building. Management never seems to be available, bussers no longer greet us and pour water or even seem to clear dirty tables around us. Servers seem stressed and unhappy. I miss the OSF of years gone by, where are Mike and Cindi? Why were we told by our last server that the reason everything took so long and he had no help was that the ""best server"" walked out in the middle of his shift? What is happening, why is everyone so unhappy? Is this location going to survive much longer? Get the staff some help!!
Pros: Food still Good
Cons: Service and Atmosphere has diminished
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