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Businiess name:
Frymire Home Services
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Review by:
citysearch c.
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Review content:
Even with out $50 discount, this 20 minute fix costs us $215. It should have been closer to $100.
Even though you do good work and you recently replaced our total air conditioning/furnace system and water heater, we will look for a more reasonably priced plumbing service.
We felt like we were raped because a previous high quality plumber only charged us $100 on a weekend evening to fix a stopped up sink and took about 20 minutes as well.
RESPONSE FROM Frymire Services, Inc.:
We are sorry that Mr. Grigg feels our quoted repair price was too high. This was an after hours call; our plumber arrived onsite at 9:09 PM and completed at 10:00 PM on a Friday night. The customer had requested a 'price range' for the repair by phone, unfortunately we cannot quote pricing for a repair sight unseen. It is our policy to provide an upfront price for the repair at no obligation to our customers. Mr. Grigg accepted the price and authorized the repair. He could have elected to decline and pay the $49 service fee instead.
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