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Businiess name:
Summit At Point Loma
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Review by:
citysearch c.
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Review content:
Ok for starters I got a two person apartment and when I originally went in to view the apartments they told me that I could have two parking spots. The day that I go to sign the lease... only one parking spot. Still signed up though. The place ""looks"" great! Plus the apartment I got had a good view. Well after about a month I realized how terrible parking is on a huge ass hill and having to compete with tons of other residents that seem like they are camping. Some days I had to park as far away as a quarter mile... that made humping groceries into the gated place a huge pain the the butt.
Once I got into the apartment I found out that some of the windows were broken, so I went down to the office in the main courtyard to complain and put in a work order... nobody was there. I look at the office hours posted 9-5pm. I got there at 2pm... lunch is usually over by then right? It took me a FEW times going down to see if anyone was in the office and I eventually got ahold of someone to put in my work order. After a month... I forgot about the window and was reminded when I needed to open it after smoking out the kitchen cooking some stir fry. SO I went back in ""A FEW TIMES"" and gave them another work order and reminded them. Needless to say... they never fixed it.
After living there for about 3 months I realized that the water/utilities bill was always different and high. My last one was a little over $120! Also I found out that it was a rare occasion for them to have the pool/Jacuzzi open... due to maintenance. And that was very frustrating seeing as how I'm partially paying for that accommodation and that was one of the biggest reasons for me deciding to get the place.
Then here is the kicker...
While i'm on deployment i guess my roommate forgot to pay his rent. SO they sent ME an eviction notice via email and told me I had 3 days to pay or else they would be kicking me out. I contacted my roommate, and he said he hadn't heard a thing about an eviction. THey just sent me an email.. and didnt even have the courtesy to call him and leave a message or post something on the door for god sake. SO I had to take care of this while I was thousands of miles away floating in the middle of the ocean. I told my roomy and he paid... but I can't believe they would give me a 3 day notice EMAIL...
Once I got back I was positive about moving out. I found a new place moved all my stuff put in my 30 day notice, and cleaned the apartment, and vacummed. Dearlord the rugs that they installed were so fibery that it killed a brand new vacuum cleaner... that's generally a sign of a really cheap rug... when it falls apart while vacuuming. Around the edges by the door... so of the rug pulled up and I had to fix the vacuum and it semi put a hole in the rug.... Normally you would consider this to be a flaw with the aparment... but no I got charged $1050 extra in move out fees for them to replace the rug.... plus they tacked on all sorts of other fees... the total cost eventually came to somewhere around $1500 in fees I had to pay for them to hire a cleaning service (something that I put a lot of work in to doing myself already) and repainting the walls... (the walls were fine). Originally I paid a $500 deposit which I thought was awesome for a move in fee... Now my roomy and I owe them around $100 because they had to get a brand new rug... the rug was new when we first moved in... it had zero stains when we left.
SO if you like GOOD management.. and getting ripped off. I would apply here. Otherwise avoid the headaches.. this place isn't worth the hassle... even though the view is good.... it's not worth it.
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