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Businiess name:
My Transmission Experts
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Review by:
citysearch c.
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Review content:
DO NOT GO HERE!! We had the most awful experience with A+ Transmission of Kingwood. They present themselves as knowledgably and push customer service however we received the exact opposite. Something they assured us was going to be a $800 fix turned out to be $1900 fix. Unfortunately your at their mercy once they have your transmission dropped. I understand the transmission is a complicated piece of machinery however I didn't appreciate them misleading me to believe the cost was going to be much less in the beginning. I would have rather them started high and then ended up getting a lower quote as they diagnosed the issue. Nearly 3 weeks to fix our car and left there a week later we had a separate issue not related that they had to repair. Please whatever you do...do not trust anyone at A+ Transmission of Kingwood with any of your transmission needs. We have also filed a complaint with the Better Business Bureau. Quick example...I was stranded after the car was ""repaired"" because car would not come out of park. I was told to bring car back. Three days later I called to check on status. Before I could ask the rep he quickly stated they just got the part in and it has been sitting on the shelf and asked when could I bring in car? I told him my car was been dropped off 3 days ago. At first I thought someone had stolen my car but he then apologized for not knowing the car was there. Again, don't waste your time or money with this business! ****UPDATE FROM ORIGINAL REVIEW*** The owner Jim had the audacity to call me after I posted my review and brib me with a refund to remove this review. Again people this business I believe is dishonest and dont trust them with any of your mechanical needs!!!
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