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Businiess name:
My Transmission Experts
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Review by:
citysearch c.
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Review content:
5 Mins COULD SAVE YOU $1000'S OF DOLLARS!! KEEP READING!! Ok I can't let this go any further without letting other people know about this place. DON""T GO THERE!!! Now that I got that out of the way let me explain. I had problems with my Ford Focus slipping. I took in into A+ Transmissions because of all the good reviews. (Needless to say all of them are old and misrepresented the place so here is a fairly new one June 2011) 1st I talked to a guy named Dave which was nice and said they would check out the car and let me know what the problem was. A few days later they called and asked me to come in. So I came in and was now introduced to Jim. Jim honestly sounded ""so concerned"" for me and sweet talked me like he was going to take such good care of me as we talked about the issues. It came down to ""It's an internal issue. We have to drop the transmission to figure out whats going on inside."" The deal was $500 to drop the transmission if I decide to fix it then the 500 was included in the price, if not I lose $500!!! I told him I didn't want to spend that much money fixing it becasue the car wasn't worth it. He explained to me that it didn't sound like a MAJOR issue and wouldn't be that much to fix ( talking in such a nice manner and acting like he really did care about me) so my dumba** agreed and went ahead with it since HE KNEW I didn't want to spend a lot of money in the car I figured I'd take his word that he knew it would cost more than $800. Well needless to say 2 weeks later and after call after call TO them and NONE from them I finally got an invite back to the office so that they could go over what they found. Again I talked to sweet talking Jim. Jim in his ""sweet talk"" told me after going through the transmission that it was going to cost $2400 to REBUILD NOT REPLACE my transmission! WHAT????? After discussing how much I didn't want to put any money into this car and him ""supposedly understanding"" my pain this is what he delivers to me? Well what to do now? So I had to think about it. After telling my wife, she was completely pissed off! She called Jim and talked to him about it, then she tells me that he decided to go down to around $1900. I asked my wife what did he do to bring it down to that price? She said he wouldn't use PREMIUM PARTS. Well AFTER TELLING HIM THAT I DIDN'T WANT TO SPEND A LOT OF MONEY IN THE 1ST PLACE AND THAT I WANTED TO DO THIS THE CHEAPEST WAY POSSIBLE WHY THE HECK WOULD YOU CHARGE ME $500 MORE JUST FOR PREMIUM PARTS????? So now I could either pay to have them fix it or put it back together and chance it of having a transmission slip worst than before and still out $500. So I went ahead and had them fix it. Or so I thought it was fixed! After a month in the shop, they finally ""fixed it"" Guess what? $1900 later the problem still wasn't fixed! So all that garbage talk about ""knowing"" what the problem was, wasn't the problem at all. It turns out it was a sensor. But I still had to pay the $1900 and they said that the sensor failed afterwards and that it was under warranty! (Oh LUCKY me!) Sorry for making this soo long, but I couldn't NOT let anyone know about my visit there. It has bothered me more than anything. There was a lot more issues than I told here with the numerous calls with no feedback/call backs. The story after story from Jim. The time where I brought my car for my transmission getting stuck in park and I brought the car back there and dropped it of and 3 days later my wife calls to see if it is done and Jim told my wife that the part was in and just waiting for us to bring the car in to install it!!! Then my wife told him that the car has been there for 3 days!!! Bottom line this place is a disaster to take your car to and they will ""sweet talk"" you till you have no choice but to say yes. But I urge you to take it to another place, maybe another A+ Transmission, but as long as Jim works there I would stay far away!
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