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Businiess name:
The Best Day Spa
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Review by:
citysearch c.
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Review content:
If you want a good spa treatment, do not go to this spa. My husband and I received it as a recommendation from a hotel in Santa Rosa (and have since told them to not recommend it anymore). First of all, its in a strip mall, which totally destroys the spa experience. We paid for a couples package (massage, facial, and body scrub) and were first given brief tour (which we couldn't understand because the worker barely spoke English). Then we went in the sauna for 20 minutes, which really was the best part. After that, they informed us that we couldn't do the whole treatment together because they put other couples in their couples rooms (who weren't originally supposed to have a couple's treatment) while we were in the sauna. So they took my husband away for a 30 minute treatment while I started my massage (meaning that 30 minutes into my massage he came in and 30 minutes into his massage I left). My masseuse was amazing, but my husband's masseuse messed up his back so bad that I was giving him a back massage and digging around looking for pain killers at 3AM the next morning. Our treatments were consistently interrupted by people coming in and out of the room, moving around equipment, etc. The woman who did my facial left twice because she forgot something. Plus, the treatment room faced the parking lot, so we heard people walk by outside, car stereos, everything and it completely ruined the treatments. We left feeling unrelaxed and totally ripped off. We would have tried to negotiate a lower price based on the horrible service, but the people who ran the place barely spoke English so we knew it would get us no where so we regretfully paid $350 for the treatment and chalked it up as a loss. If you respect your body and well being at all, do not go to this spa. There are plenty of other good ones in the area that will give you a great experience.
Pros: sauna, really soft robes
Cons: everything else
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