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Businiess name:  Helotes Driving School
Review by:  citysearch c.
Review content: 
I am one of the owners/manager of the school, and I wanted to respond to this review on behalf of the school. Firstly, I will say that I was disappointed to hear this come from our instructor. In all actuality, I was, and frequently am, present throughout the school that day. Although I am aware and understand the context of which the comment was made, it is far too ""loaded"" and the school takes a position that it can be so easily misinterpreted that it has no business in a classroom. After conferencing with the instructor, it was agreed that should be removed from lecture. He was very apologetic. We would never allow any inappropriate behavior of any kind, intentional or not, and a positive experience is our goal. Any concerns are welcomed and dealt with discretely and proficiently. We have a great track record, with 12 + years in business. Any parent is encouraged to ""speak up,"" as this mom put it, and advocate. However, it is more productive to do so prior to leaving a review. We do care and would have been able to say the issue was properly addressed. As for as the ""chapters that were not covered,"" students have an outline that tells what exactly is tested over, and when. The content and amount of time granted for bookwork is established and regulated by TEA. To give longer, or reduce lecture because it is ""distracting"" would be going against state regulations. We offer solutions to many student needs and I personally would have met with this mom, as I did after I learned there was obviously a disgruntlement, and tried to remedy her concerns. Mr Barron is a great teacher, and not at our school for any other reason than that.

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