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Businiess name:
Pearl's Place
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Review by:
citysearch c.
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Review content:
First off, I called the store to see if they had a certain dress in stock and the lady sounded like she just woke up and was extremely rude to me. She kept saying ""Yea I think we have that dress"" she wouldn't even check the computer to confirm if they had it or not. I waited a couple of days before I called again to see if I got someone else on the phone. This time a guy answered. He wasn't quite as rude, but at least he confirmed to me that they had the dress that I was looking for in two different fabrics. I was excited so I made the hour and a half trip over there only to be treated like dog sh$t by these people. No one greeted me at the door and no one asked if I needed any help. I basically had to figure out by myself that I had to sign in to be waited on. I WAITED FOR TWO HOURS TO BE HELPED!!!!! The only reason why I stayed so long was because they confirmed on two different occasions that they had the dress that I was looking for and they had two of them in stock. After finally getting a bridal consultant, she tells me that they don't have my dress there. She kept making up stupid excuses like ""oh well it must be a computer glitch"" or ""it must be misplaced in the store because a customer must have put it in the wrong place"" Which is so not true because they don't allow the customers to even pull dresses from the wracks because they do that. They could have cared less if I drove 20 hours to get there, and I was dying of cancer. They just want your money, and they aren't going to even try to be nice to you to get your service. 7 other girls left the store because they were rude and took to long to wait on people. Save your time and energy, don't go to this hell hole. I have worked in the bridal business, and this just isn't the way to conduct a business properly. Too bad for them because they just lost out on about 5 grand from me.
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