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Businiess name:
Nite Owl Appliance Repair
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Review by:
citysearch c.
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Review content:
Worst service and biggest waste of time ever! I wish ZERO stars was an option. The repair man came and all was great. He looked at my washer and dryer then told me they would need to order parts it would take 3-5 business days I would be called to set up installation appointment which would take about an hour. After a week went by I called them and left a message. They had not called me or my warenty company or returned my phone call. I called again the next day and was informed that they would not do the repair it wasn't covered. They had the most ridiculous reasons for refusing to do the repair. I am most irritated about the fact that they left me thinking my washer and dryer would ha fixed in a week and instead wasted over a weeks time of me being unable to use the machines before eventually letting me know that they would not repair them. Thankfully my warenty company is far more reliable and reputable and set me up with better service for the repair. The repair man either lied to me or changed his mind after leaving here. Regardless, the company should have contacted me or my warranty company of their refusal to service my machines immediately. I will never use them again and hope others will not either. I also contacted the Better Business Bureau and was not surprised to see many complaints and an F rating.
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