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Businiess name:
Modern Service
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Review by:
citysearch c.
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Review content:
I went to Modern Service because my car's check engine light was on and when I went to another shop for inspection, I was told that there maybe a leak somewhere in my car. I'm not really educated when it comes to cars so I figured I could go to Modern Service since it was close by and they'd be able to check and let me know what I need to do.
I get there and talked with the older gentleman behind the counter and he tells me that he will ""check on it first to see where the leak is"" so I asked him specifically how much it will cost for him to do what he need to do or if there is a problem, how long it would take him to figure it out...He tells me that he will personally take a look at it first and it should take about 20-30min. then he will let me know if there is in fact a leek how much it would be for repair.
Another guy finally gets to my car 30min later and I guess he started working on it...An hour and half later, another guy comes up and tells me they are still checking for a leak. Minutes go by and he comes back to tell me that they didn't find a leak but there were two parts that they couldn't get to and he was going to order the parts anyways and it would cost me $500.00. Then, he proceeded to tell me it will cost $90.00 or so for the labor they did for that hour and half.
You can't imagine how upset I was. And the guy that I spoke with originally tells me: ""yes, remember I told you that it would take an hour and you would be charged for labor...??"" I may not know about cars but I know when someone is trying to take me for a fool... I was so upset!!
I told the guy if I had known he was going to make me wait for an hour and half to check on a leak that may or may not be there and charge me 90-something dollars I would have walked out along time ago. I told him I will NOT pay a dime... I don't have that kind of money laying around and if he thought that he was going to charge for for something that was suppose to take 30min max it was NOT going to happen. So, he had no choice but to give me my car keys so I can leave...
People, be aware!! These people have no problem taking advantage of you. They will try to get what ever money they can out of YOUR hard-earned money. My advice, DON'T GO THERE!!!
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