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Businiess name:
Cardinal Home Improvements LLC
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Review by:
citysearch c.
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Review content:
James from Cardinal came out to do an estimate for siding for us. I actually about kicked him out of my home by the end of the meeting. He spent 2 and a half hours at our house, which was great, we did have a lot of questions. The first half of the meeting was actually going well. He was very imformative about the siding, answered our questions, etc. However, when it got to the part of him giving us a price he was very high pressure. I told him we weren't going to make a decision today (at the beginning of our meeting). It's a lot of money and I wanted to shop around and get highly educated on siding. He told us that if we said yes today they could offer us an incentive and save $3k which brought it from $15k to $12k. Ok, well that's great but I'm not saying yes. This is when he started acting childish. He told me I was overanalyzing and went into a conversation about psychology and how there's your gut instinct and your emotional instinct (at this point he was studdering so I knew he was just saying anything to get the sale) and that if our gut is saying it's right then we should do it. He also kept saying this is what you want right? Well we told him of the choices he gave us what we would pick but we were still undecided on vinyl or fiber cement (which he bad mouthed all his competitors in a very unprofessional way if you ask me). His final desperate plea was that he would write up a contract today contigent upon us sleeping on it for a few days. This part I really didn't get. He was so desperate and studdering and by this point I was so upset I just wanted him out of our house. I had told him that we needed to wrap up as we had another company coming to do an estimate. The guy actually came as we were trying to wrap up with James. In the end he was rude to us, acted like we were idiots for passing up a good deal and was kind of throwing his stuff in his bag. We actually did like him at first and might have actually gone with Cardinal but his attitude when we wouldn't decide today blew it. Don't waste your time having them come out for their high pressure sales pitch.
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