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Businiess name:
Dix Automotive Recyclers
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Review by:
citysearch c.
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Review content:
Atman who says he was ripped off for $500 is really a salesman for Route 12 Auto Parts in Illinois, by the name of Warshawsky. They purchased a Front End Assembly for a Cobalt for $1500. They purchased from us, because our price was better then they could find anywhere else. They insisted on using their own cartage co. to pick up the FEA from us. We offered to ship it and be responsible for it, but they wanted to save money. The Front end left our place just as described and the pictures taken at the time show this as a fact. Sometime later either by there shipper (R&L) or by Route 12, somebody picked up the FEA by putting a fork between the FEA and the pallet it was strapped to. They agree we did not do the damage and claimed R&L did the damage, R&L says it was fine when they delivered it. The damage was to the cooling system. Thinking that they were only making a few hundred dollars on the transaction we agreed to send the cooling parts they needed, about $400 worth of parts, so they would not take a loss. They then said the cooling system was junk. We called their customer. The customer confirmed the cause of the damage was a fork and told us they were charged $2500 for the FEA and that their was nothing wrong with the cooling parts, and they would have used them, except their customer wanted new and would pay the difference. Even though they were responsible for the damage and kept our cooling parts (I assume to resell them), were making $1000, not a few hundred, lied to us about our cooling parts, we still tried to help them. They presented estimates (not paid invoices) for $800 for new parts. Still, our employees wanted to put this to rest and hoped by being generous; we would make a new customer. We agreed to pay half. They then wrote the complaint on City Search and liabled us on Craig?s list and god knows were else and said they had written them and they said they would continue to write terrible things unless we agreed to pay $900, even though we were not responsible. We told them we would not be black mailed. You be the judge, did we act honorably?
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