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Businiess name:
Cyclone Laundry & Internet
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Review by:
citysearch c.
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Review content:
My experience at cyclone laundry was miserable in every way. First of all, dry cleaning for women's clothing is exorbitantly expensive (be careful they'll try to sell you their launder option which is them just washing your clothes for dry cleaning prices). When I went to pick up my clothes, one of my dresses still had a stain on it (which I subsequently had removed by Tiger Tailoring after Cyclone told me they just couldn't get it out). My second dress, a $400 dollar satin one, had iron burn marks on the bust. I ended up paying nearly 50 dollars to dry clean both of these because I had to have both mistakes fixed by Tiger Tailoring. Third, they had broken all of the buttons except for one off of my dress shirt (a fairly expensive Banana Republic button down). I demanded that they ask their dry cleaner (they don't do it in house) to repair the buttons and to let me know when I could come back and get the shirt. I called three times and finally, a month and a half later they informed me that the shirt was ready for pick up and that they had lost my phone number. I went in to pick up the shirt and discovered that they had sewn these ridiculous flower buttons onto it (after insisting to me that they 'searched everywhere to find matching buttons'-the originals were just white and that would have been fine). Further, they hadn't DRY CLEANED THE SHIRT, which was what I had paid them to do in the first place, and returned it to me looking as though it had been wadded up in the corner; of course they still made me pay for the dry cleaning after rendering it unwearable and failing to dry clean it at all. I'm not sure that I've had a worse experience at a business ever before, and I'm pretty sure that the person who wrote the review above mine must be a friend of the owner or something.
Cons: Rude manager, Incompetent Staff, Irresponsible with Clothing, Ineffective with Stains
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