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Review content:
I'd been before & they had done a great job, that?s why I had my car towed here when it didn?t start. It turned out to be the battery, first quote: $200 for disposal, $120 for a new battery, $50+ for labor! I asked my older brother for advice. To get the car out of the shop it would cost $57 for the diagnostic, fine. I?d deal with the battery myself. When I went to pick up the car, I asked to see a print out of the test, ?Our machine doesn?t do that.? Ok, like anyone, if I?m gonna pay $57 I?d like to know something was done. How do I know if they just turned over the car and knew, they obviously have more experience than I do. The clerk suggested redoing the test, ""That'd be great,"" I said. With a huff he left and told the tech. Literally a minute later, after hooking up one clip to the + and one to the - it was done. The tech who did the test was very nice, thank you. Was that so hard? I was told if I was going to question their work then I needed to find a new shop. Are you kidding me? To repeat a battery test?? or were you trying to skim a little off the top? I told him, if I was going to be charged almost $500 for a new battery I would. On the way to Advance Auto Parts, which tests, disposes and installs batteries for FREE, the clerk called me back. I thought we could clear the air, resolve this. He called to cover his own backside, simply didn?t want a rep of ripping people off, because I told him that I'd be sure to tell everyone I knew about what happened. Then he said I had misheard him, the total for installation was $201 and some change. I know what I heard, why would I not just have them replace it and be over with it? He then quoted the battery at $108...no, not gonna work the second time around. Got everything at Advance for a little over $80 and a warranty. Lesson learned. Don't let some guy intimidate you because you're being practical, it's your hard earned cash.
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