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Businiess name:
Mandalay Bay Resort & Casino
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Review by:
citysearch c.
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Review content:
This was my first trip to Vegas. Besides long lines to check in, the mgr is very polite (be prepared to ask for the manager often). Room walls are thin (so you can hear exactly what other people are ""doing"" in the their room). After losing my key and waiting approximately 20 mins, the clerk said, ""next in line"". I proceeded to go up to the counter when he interrupted my walk by stating, ""Not you, him"". This guy wasn't even in line, he was just standing off on the side. After I had a fit, the clerk replied with a rude statement, ""HE JUST NEED A COPY OF HIS KEY"". No kidding. I simply wanted the same, I replied. He proceeded to assist the other guy; thus causing me to ask for management. Complain and they'll give you free food at one of their restaurants. Whipee doo, I simply trashed the free food voucher, never to return. NEVER!!!!!
Pros: The hotel itself is nice
Cons: Below average service
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