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Businiess name:
America's Best Contacts & Eyeglasses
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Review by:
citysearch c.
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Review content:
I am so disgusted with this place. I ordered 2 new pair of eyeglasses (for my son) along with the protection plan. Well over the year both pair were broken and I placed an order to replace these at no cost since I did purchase the protection. Here it is 6 weeks later (much longer than the 7-10 days wait expected) and I still have no glasses for my son. After the 10th day I began calling approx 2 times. I was initially told approx 2 weeks after placing the order that there was no record of my order. They later found the record about week 3 and said the glasses were just ordered a few days ago. Ever since then I have been told that they were ordered and the order was shipped. Again 6 weeks later and no shipment has arrived. I am thoroughly disappointed. I went there to save money but I gained a terrible experience and loss of time, money, and product. I will choose to do business elsewhere as this is WORST facility I have encountered.
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