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Businiess name:
K Rv
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Review by:
citysearch c.
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Review content:
When I returned the RV is was quite clean and I did spent 2 hrs cleaning it from top to bottom. I actually was quite proud of the condition in which it was returned. They said it was filthy and charged me a $300 cleaning fee. They said there were scratches on the right side which were barely visible and charged me a fee to buff them out. A small chip was noted in the windshield and I was charged $50 to fill that in (I previously thought I was charged for the replacement of the windshield). All told I paid an additional $900 because of these fees. They said that their RV's are in better shape than other rental places and so they need to keep them that way. I have rented RV's from many other sites and their condition is similar and the fee's are reasonable. You will lose hundreds of dollars if there is any slight defect upon the return of the vehicle. You have no recourse as the $750 deposit is cash. If you do rent from this location, you should spend 60 min looking at the vehicle and taking pictures to document its condition otherwise you will pay dearly. All of the defects that I paid for went completely unnoticed by me. I personally believe that these are unfair business tactics but it is probably very lucrative for them. I was very dissatisfied with the experience and felt very very taken advantage of
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