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Businiess name:
Emergency Animal Hospital of Northwest Austin
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Review by:
citysearch c.
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Review content:
Our 10 week-old puppy knocked a heavy speaker over onto herself, and broke her hind leg. This happened after-hours, and she was in a lot of pain, so we took her to Emergency Animal Clinic. The vet on-call took front and side X-rays of her leg. After waiting for nearly 2 hours, we were surprised and relieved when the vet told us that the puppy's leg was *not* broken, and that she just needed to go home and rest. She gave us the X-rays, so they could be added to her records at her normal vet. The puppy continued to be in a lot of pain, and cried (in pain) all night long.
Cons: Ignored complaint, Outrageous charges, refuses to negotiate
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