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Businiess name:
Howard Orloff Imports
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Review by:
citysearch c.
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Review content:
I concur with the last review...service is terrible at Howard Orloff. Every 3-4 months I get some coupon to come in for an inspection, oil change, etc. As a result, I took my car in the for 20+ point inspection that included my brakes. On that inspection report it stated that my brakes we ""in the green"" which means that they would not need to be replaced. Literally 60 days later (and I barely drive my car as I work in the city) my car started shaking, etc. I brought it in immediately and the brakes were completely worn, the rotors had to be replaced, etc. Ended up costing me $1,500+ So much for the point inspection--completely worthless!!! To top it off, I asked them to keep all the parts as I wanted to have them reviewed for warranty purposes. When I called to see if my car was ready---they said it was and the parts were in the trunk. Unfortunately, I never checked the trunk while I was there and was VERY surprised when i got home to find an empty trunk. When I called them right back (hour later) to see what happened to the parts---they said they were all ""mistakenly thrown away. Nice, huh. Buyer beware!
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