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Businiess name:
Roto-Rooter Plumbing & Drain Service
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Review by:
citysearch c.
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Review content:
On Father's Day I noticed water on my basement floor...yikes! One of the 15-year old water heaters was leaking. I called Sears and they gave me an estimate over the phone and could do the work same day.
I called Roto Rooter. They wouldn't give me a phone estimate but would come to the house within 2 hours and give a free estimate. So I said sure.
On time, clean, and very professional, the technician arrived. He gave me an estimate after taking a look at both heaters. He could have told me the both needed replacing, but he showed me how just one was leaking.
His estimate was about $50 higher than Sears. Fifty bucks is a lot to spend if I didn't have to. Then the Roto Rooter guy asked - did Sears' quote include this and that...I wasn't sure so I called Sears back. In fact NO, Sears gave me a quote just for the heater, not the connections, etc.
So in the end, Roto Rooter was less expensive!
The tech worked all afternoon. He cleaned up. Showed me what he'd done. Made it a painless process.
Roto Rooter doesn't haul away the old heater - which Sears would do for $10. But my Roto tech took the old heater upstairs for me and suggested I put it on the curb saying scrap guys snap these things up. Sure enough, it was gone within hours!
Thanks Roto Rooter. I highly recommend your services.
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