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Businiess name:
Murray Callan Swim School
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Review by:
citysearch c.
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Review content:
I'm Shannon, Charlee`s mom. I totally disagree with a1mom' s review. I have had to change classes etc and have had no problems whatsoever. I have seen the manager have to deal with some difficult parents and children doing things they shouldn't because they were not being watched by their parents and he handled it very professionally, diplomatically and without anger. Charlee loves her swim coach(manager of MCSS). He is wonderful with with all ages of children and all the parents I know, find he and his staff very approachable. In fact, he is quite funny. As owner of a children's gym I am extremely aware of what it takes to run a children's business professionally and successfully. You must be in tune with each child's needs, be fun, be silly, be stern, be understanding and be able to talk directly to a child on their own individual level. Thats what makes a great instructor. The manager and his staff of instructors all have these qualities. When I have had a question or need a make up class, all office staff has been extremely helpful. There policies are standard and nomal with any childrens programs I have ever seen, including my own. We had previously started out at another swim school and quickly realized there method was not for us and quite scary to Charlee. Murray Callan came highly recommended so we changed over quickly. My daughter loves Murray Callan Swim School and with much research we found there methods to be one of the top regarded methods in all of California. We have been their 1 year and will refer anyone to their facilities. Sincerely Shannon and Charlee
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