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I usually never write reviews, but I am very disappointed on how texas retina associates operates. I had Dr. Callahan, and unfortunately, he was too 'specialized' to know anything. I am an incoming medical student, so hope to one day change the inefficiencies of the health care system. I had a serious eye infection from a recent overseas trip. I went to see Dr. Callahan, but apparently this retinologist couldn't see a problem, so he 'referred' (although, I think it's a scamming system for most people) me to a corneal specialist. I decided to get advice from my optometrist on who to see, and she referred me to a general ophthalmologist. The general ophthalmologist found a virus embedded between my cornea and scelera. Now, tell me why a doctor, who had to go through additional residencies/fellowships to learn so much but to know so little? I usually wouldn't be upset since I only had to pay a $35 co-pay, but this place's system of payment DOES IT IN THE MOST ARCHIAC FORM POSSIBLE. Typically (from my experience), you pay the co pay up front, but the lady said we will mail you the outstanding fee. I received the payment, and paid by check, but unfortunately, which is my fault, I unknowingly sent a check that was already closed. THus, they charged $33 extra dollars for the fee. Okay, I admit, this is my fault. But IF they just asked me to pay up front that day OR called me first (which they ended up calling to demand payment) then this wouldn't have happened. My frustration after learning so much about health care from school and the news, is that a large portion of health care cost goes toward administration cost and less towards improving patient quality care. The fact that the retinologist MISSED something, yet I was agreeable to paying for his "lack" of service, but when I was demanded to pay the stupid check fine, this goes too far because your inefficient ways, in the end, puts an additional financial burden on the patients.
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