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Businiess name:
Banfield Pet Hospital
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Review by:
citysearch c.
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Review content:
AWFUL AWFUL AWFUL experience. I would never recommend taking a pet here, ESPECIALLY if your pet is scared or nervous about the vet. I took my two dogs, one small and another medium size, to ths location today. I adopted the medium size dog, Annie, from the Humane Society. She was previously abused and is very uncomfortable around strangers, particularly men. The small dog is the most laid back dog you could ever imagine. When we went into the office and the assistant came in, I informed her of Annie's history. It was obvious Annie was scared. When the vet came in, he was the most un-friendly animal person I have ever encountered. He didn't even try to make either dog feel comfortable or give them any time to feel comfortable with him. Again, I informed him when he walked into the room that Annie was from the Humane Society and was previously abused. He proceeded to corner my dog while the assistant tried to hold the dog down. Is this really the right way to approach and handle a dog who has been abused and is completely terrified?? Obviously my dog tried to get away. The vet said he would have to put a muzzle on Annie and proceeded to, again, try to corner her and put a muzzle on her. Once he finally got the muzzle on her, Annie went into full panic mode. I was almost in tears, trying to calm her down while the vet and assistant were as unloving as you could possibly imagine, not talking to the dog or even trying petting her to somehow give her some comfort. My dog finally calmed down when I began to pet her and try to tell her it was ok. She calmed down and shots were given and blood was taken. When the vet and the assistant were done with her they still didn't pet, soothe or comfort her or even at least offer her a bone.
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