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Businiess name:
Valley Ranch Pet Clinic
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Review by:
citysearch c.
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Review content:
On Friday 4/11/08 Emma (2 mo puppy) was vomi ting and had dia rrhea. Dr. Rouchon ruled out Parvo without even testing. Ordered an X-ray and a fecal. We questioned the possibility of Parvo, and he stated that she did not have the symptoms of it!!! He injected her with a muscle relaxant, and stated she would be fine. Sunday, we rushed her to an Emergency clinic... when giving the history, and telling them what Dr. Rouchon had diagnosed, they were surprised that a Parvo test was not ordered with the initial tests - as the symptoms of Parvo are VOM ITING and DIAR RHEA. Emma ended up having Parvo, and is now hospitalized! Requested a refund... Dr. Rouchon agreed via phone, 30 minutes later, he called my girlfriend and harassed her - stating to her that he told us Parvo test would be done on Monday, and that I was just after money. She corrected him, and said that he ruled out Parvo each of the multiple times we brought it up. Beware, vet after money and doesn't care about your pet!!!
Pros: Staff was courteous
Cons: Greedy Vet - orders unnecessary Xrays, skips cheaper simple tests, adds on expensive and improper treatment, rude and confrontational!
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