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Businiess name:
Nationwide Van Lines
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Review by:
citysearch c.
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Review content:
We moved from CT to MD the end of June. We'd sent a list of the items we had to be moved and went back and forth with Elaina. The price went from around 3k to about 7k. When they started packing, I think it was her that called me and said they needed about 2,500.00 to start the process. I didn't understand what the figure was but I went ahead and authorized it. I thought they only needed half to start but this was more than half of what we were quoted. There were three people in total to pack a house (and one of them was from the labor ready place up the street from our house). On the Sunday they were to deliver the items to MD, I got a call that they needed an amount that was beyond what could be deducted from my account in a single day. I called and tried to explain this to the person and they said that if they didn't get the money, they would have to hold our items and we would have to pay an additional 1,200.00 (which I didn't have). I was fortunate to have someone who heard me crying after all of this to help us out so they could deliver our items to the apartment. We'd gone to the BBB site but I guess as long as someone pays them, they can get a pretty good review. They have a B rating and I don't understand why that is. The BBB doesn't mean what it used to mean. They had the nerve to leave a card to recommend them to others - I don't think so after the stress your company put us through.
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