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Businiess name:
Avis Car Rental
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Review by:
citysearch c.
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Review content:
My parents from Canada rented an SUV from the LAX AVIS and within 1 mile after leaving, the passenger side mirror FELL OFF after my father used the mirror controls. My mother, luckily, was able to catch it before it fell to the ground on Airport Blvd. They did get an exchange vehicle but when they got back to Canada, there was a bill for over $800 in damages! After several phone calls and wrangling with the claims department, they dropped the charges to less than $200 for the mirror. Still, my parents were not at fault and were taken advantage of. After all, when you do the "walk-around" to look for dents on a vehicle, how would you know if the mirror was broken and just nudged into place? This car rental place is not to be trusted!
Pros: locations
Cons: shady
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