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Businiess name:
Carmel Valley Ranch - The Unbound Collection by Hyatt
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Review by:
citysearch c.
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Review content:
so we chose a room with the spa on the balcony. it's was nice to sit in, but it was really scary when i got out and my white top was covered in green mystery substance. apparently in hadn't been cleaned in a while. when i shared this with the staff, there was no offer to make up for this financially or otherwise. the rooms were not nearly as nice as one would expect for such an expensive price. the 70's decor was lacking, and the view was not much to look at. the staff were friendly and helpful, however, and the food was great (though of course overpriced). overall, we would not choose to stay here again.
Pros: peaceful and beautiful. nice staff.
Cons: dated decor, dirty spas.
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