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Businiess name:
Pool Concepts By Pete Ordaz, Inc.
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Review by:
citysearch c.
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Review content:
I am writing this to anyone looking to put in a new in-ground custom pool. Against my better judgment, I made the mistake of going with a cheaper BID and did not ultimately choose Pool Concepts. I have seen the work done by Pool Concepts at many of my friend?s homes and now regret not paying a little extra for the quality and excellent personal service touch that the Ordaz family brings to the table. The bottom line, they build a QUALITY product for a competitive price. During the build phase of my existing pool, I could not get straight answers or timely returned phone calls from the company I had contracted with... One day I called into Pool Concepts and asked to speak with Jason or Pete. Within a few hours, they both had returned my phone call and helped me understand some of the things going on with the construction of my pool. They had already lost the pool bid and had no reason to invest their time with us...however, they did and this is a testament to their quality run family business. They are looking to help customers for the long run, not for a simple sale of a single pool. My recommendation is, Get a design you like and lots of quotes from reputable custom builders in San Antonio, then make sure Pool Concepts is strongly considered as a front runner !
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