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Businiess name:
The Grey Moss Inn Restaurant
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Review by:
citysearch c.
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Review content:
We were celebrating Valentines a day early. My boyfriend arranged a "romantic" dinner at what is suppose to be the most romantic restaurant in town....what a let down. Our reservations were at 7:00pm. When we arrived that restaurants population was scarce. The hostess was on the phone, and did not acknowledge us. Finally, the manager came up and asked could he help us,in a less than polite tone. He sat us. We ordered some wine and a salad to hold us over till our dinner arrived. They also provided us with this olive roll. The olive roll was less than fabulous. Cold green olives in the middle of bread. We both ordered a steak entree, the order was placed at approximately 7:10pm. We finished our salads and bread around 7:40-7:45pm. Around 8:10 the waiter came and said, it shouldn't be much longer. Around 8:25pm the manager came and said that the ticket was lost. He looked annoyed at us. We had not made a single complaint. I didn't want to ruin our Valentines by complaining. I would like to note that neither the manager or the waiter apologized for the confusion. We did finally get our food around 8:45pm. I expected the food to be steaming hot like it just came from the grill. My food was warm at best. The steak definitly did not just come off of the grill. My potato was cold. The foods taste wasn't horrible, but it was not worth the price. The steak lack seasoning of any kind. I was expecing to be compensated somehow on the bill. The waiter brought us our ticket, all $90 of it. There was no apologies and no compensation. Furthermore, when we were leaving the manager was standing at the front and didn't bother to say goodbye, give an apology, or thank us for coming. I will NEVER go there again. It was horrible. We would have been better off going to a modest steak house like Saltgrass, the service there is 110% better.
Pros: location is very nice
Cons: sevice provided by waitstaff and Manager is HORRIBLE
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