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Businiess name:
Usa Fire & Burglar Alarm Llc
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Review by:
citysearch c.
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Review content:
Have had system for 3 years, problems since beginning. Service poor, different person every time and no one knows what they are doing, kept creating new problems. Customer service is poor. Spoke to owner who had the worse attitude ever encountered. Techs are not competent in system. Tied my hands in reqeusting I pay a full year of maintenance in order for them to send someone to fix the NEW problem that was created by the last Tech a few days before my contract expired for the year. Was told by the OWNER, company policy is company policy, can't fix until you pay. When asked what if it still not fixed properly, said they would just send someone else out again. AND, they do not work in the evenings or weekends so be prepared to lose a lot of time from your job. I am now left with a malfunctioning system. Would not recommend this company to anyone. Cheap price, poor service. I guess you get what you pay for. Please, don't let the low price reel you in. Not worth the little money you save.
Cons: Service is the pits
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