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Businiess name:
The Mirbeau Inn & Spa
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Review by:
citysearch c.
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Review content:
I cancelled a trip to the hotel when my partner became very sick with a terrible flu. We were dissappointed to not make the trip, but dealing with the staff made a bad situation far worse. Rather than extending some courtesy (we were willing to re-book for a different time) we were slapped with ridiculous cancellation fees. The room would go empty, so I can understand a charge for that, but the other services were cancelled with more than 24 hrs notice. What a miserable way to treat prospective guests!
Cons: inflexible staff, high fees
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