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Businiess name:
Sprint Store
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Review by:
citysearch c.
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Review content:
This was by far THE WORSTTTTTTTTTTTTTTTT customer service experience I have ever experienced in my entire life. I drove 2 hours to the clostest sprint store because my 7 week old phone is having severe mechanical issues even after I tried to have the phone replaced when the issue first surfaced after owning the phone for 3 weeks and taking it back to this store as it was the original place of purchase. Not only did they offer me no solution other than giving me a used phone or purchasing another 500 dollar phone after having the item for 7 weeks but the sales woman who was reportedly the manager of the store yelled at me, told me i was a liar in front of about 8 other patrons in the store! She was rude, combative and condescending from the minute I approached the counter. She was dead set on NOT helping me the minute I opened my mouth. Short of using profanity towards me she verbally abused me in public and refused to even listen to my story. I have already made a complaint against her as well as the store for this S*&T show! I will be leaving sprint and moving to Verizon as soon as humanly possible. BTW, I have been a dependable Sprint customer for 9 years. THANKS FOR NOTHING! SAVE YOURSELF A HEADACHE AND DRIVE THE EXTRA HOUR TO A REAL SPRINT STOR
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