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Businiess name:  Mark's American Cuisine
Review by:  citysearch c.
Review content: 
I made reservations two weeks in advance to surprise my boyfriend for his birthday. After reading the reviews online, I knew to make reservations in the cloister section. When I called, the very nice gentleman on the phone suggested that I make reservations for the loft section, which is what I did. He did tell me that my reservation in the loft section was not guaranteed, but I didn't think too much of it. Our reservation was for a Friday night at 8:30, we arrived promptly at 8:30 and were told there were no tables available in the loft section. Instead, they had a table right below the staircase and the entry way of the restaurant. We told them that was not acceptable. We were then taken to a table in a small room to the left of the main dining area. This table was in the center of the room in the middle of the doorway for the waiters. There were so many tables crammed into this room I even bumped a gentleman's elbow as he was eating his meal. I apologized politely and he gave me a dirty look, I was probably not the first person to interrupt his meal that evening. We politely told the hostess that we wanted to sit together in a more quite section of the restaurant and that we were more than happy to wait. So we ventured to the bar to wait. The bartenders were more than friendly, explaining the different types of martinis and vodka. We each had a martini, I strongly recommend the Continental Tini. We then had two house glasses of wine. At this point a hour had gone by and no one had even come to give us a status on a table. There were a few other parties that joined in the bar area to wait for their table and they were seated before us. We were so upset, hungry and tired of waiting we left. We told the hostess on the way out that we were leaving and then she said she had a table for us...go figure. Mark's is not a romantic restaurant and I would not recommend this for a special occasion. I will never go back! Pros: Great ambience & excellent bartenders! Cons: Not romantic, too many tables in the dining area and very loud!

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