Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pampered Auto Care
|
|
Review by:
citysearch c.
|
|
Review content:
Three weeks before our summer family vacation, my car just dies while driving to work, lights go dim and lights light up on the dash. I call and have it towed in to Pampered Auto Care near Round Rock in No. Austin. Edin determines that it needs an alternator and offers to install a good aftermarket part or I can go with the factory original alternator. Because the difference is only about $40, I elect to go with the dealer part to feel secure that I have the most reliable part in anticipation of our upcoming vacation. Three weeks later, the car is running great and we are on our way to the Inn of the Mountain Gods resort in NM. It is about 9:15 at night, we are heading down a steep mountain road, pitch black and an 18 wheeler is right behind me. All of a sudden, my lights start going dim, the radio and DVD player go dead and I look down and see that my tach is on zero rpms! I couldn't believe my car had died with a brand new alternator, it had to be something else! I am coasting at over 50mph and the 18 wheeler is right on my bumber, finally, he decides to go around me since there was nothing I could do. As we near the bottom of the mountain, I notice a billboard light in the distance. As luck would have it, it was a sign for the turn off on to our hotel. Fortunately, we were able to coast to a stop under the sign. I was amazed that my cell phone worked in the middle of the mountains and I called our hotel. Thirty minutes later, a tow truck arrived and by 10:30 we were tired and frustrated but at least checked into our hotel. I still had Edin's cell number programed into my phone and not knowing what else to do, I called him hoping he was still up. I explained my stranded situation and he, over my objections, drove from his home back to the shop and pulled extensive repair testing info on my car and faxed it to my hotel. I gave it to the other mechanic and after further testing, my OEM alternator had gone out. Edin went over the top in helping me way after closing
Pros: Went way beyond what is expected in helping me with my car problem, when I returned, they warrantied to part cost back to me.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|