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Businiess name:
Lu, Catherine Acupuncture & Wellness Ctr
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Review by:
citysearch c.
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Review content:
This clinic has very good practitioners but with a very high and mighty attitude! Last year they started charging you $150 for filling out a health questionare and having someone go over it with you! That doesn't include any treatment at all, it's just to talk to let them and tell them what hurts or what you want to be seen for. I think these people went into the wrong business, they think they are lawyers! I went in for what I thought was a treatment, paid $225, was given a defensive lecture about acupuncture not being hocus pocus, and then was told about their 4 day process of treatments that they require to figure out how your body responds, which was another $150 for me! I told them that if I had known about their system, I wouldn't have come in and I asked for a full refund, which they wouldn't give. They just gave me back the treatment cost. So I paid $150.00 to sit for an hour filling out paper work and then get a half an hour lecture about how I could afford treatment if I really wanted to. I immediately called another Doctor and made an appointment and, guess what?, he doesn't charge any extra to find out what's wrong with me before I'm treated. I can ask him all the questions in the world and he explains everything without any extra charges, much less a whopping $150.00!! I really don't have money to throw around like that. This doctor likes to tell you he's the only one in town that bills certain insurances (which I found out was wrong, there were 15 others!) and how he's the biggest and best clinic around and that's how they are justified charging this amount. But my husband went to him back before they started doing this "system" and it's seems as if now they are just too focused on the money.
Pros: Good results
Cons: Too costly and a self-rightous staff. They talk down to their patients
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