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Businiess name:
Lucy's Doggy Daycare and Spa
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Review by:
citysearch c.
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Review content:
I have taken my dogs there twice now. Figuring the first time must have been a fluke since there were so many happy customers. I have asked that the owner call me, to this date - NOTHING! The were not only rude but treated my dogs roughly. So that is it for me and my precious dogs. They have managed to loose our records - more than once. I had a 9:00 a.m. appointment for them to be groomed - booked it two weeks ahead of time and didn't pick them up until 5:00 p.m. Normally, that wouldn't be a problem, however, I was told repeatedly that they were "almost ready" and I should keep waiting. I lost my whole afternoon "waiting". I honestly believe that perhaps they may have too many dogs there now and it is showing in their customer service and overbooking in grooming.
Pros: None that I can think of!!!
Cons: Everything - customer service, treatment of animals, prices, overbooked...
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