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Businiess name:
Radley Cadillac
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Review by:
Guest
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Review content:
I am not happy with my situation with Radley Cadillac. I had a 2007 Cadillac Escalade that I never had a problem with. I traded it in at Radley for a 2012 Escalade. About a year before I traded it in I spent $1,600 for new tires and I paid for Road Hazard warranty on the tires. My BMW came with a Road Hazard warranty from the dealer. I never thought to ask Radley about a Road Hazard warranty for the tires, because when a vehicle costs over $70k, I made the mistake of assuming the tires were covered. I have had the vehicle less than 2 months and today I had to pay $350.00 for a new tire because the tires did not come with Road Hazard coverage.
Okay, let's talk about it. What do you think? I think this should have been included. Do you?
I called Radley Cadillac and have spoken to three different people. To this point it looks like I am simply out $350.00. This is ridiculous to me. This is not a low-end vehicle, so I don't expect low-end service. I am NOT happy with the vehicle (I have had other issues with it as well) or with the service I am receiving from Radley.
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