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Businiess name:
Mybob
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Review by:
Mike M.
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Review content:
I assumed I would be so blown away by the end product that no words were necessary. I rushed home to find my space-view waiting for me. I opened the box to find my space-view still attached to the twist o flex band that I asked Bob to leave off. I looked deeper in the box as Bob promises on his site to return any worn parts…….no old coil. The inner workings of the watch looked good which is what I expected. To my untrained eye, the case looked no different than when it was sent to Bob. It certainly did not look like it “just came from the factory” from the top down. I was left with a hohum feeling and was reminded of the joys of doing business over the internet and phone where you are not communicating directly with each other. Today I happened to luck into a shop near work that happens to repair very high end antique watches while looking for a band. The owner was fantastic and had exactly what I was looking for. I told him the story about my watch and how I just received the watch back from servicing yesterday. As he was replacing the band, he had a bit of a disappointed look and after removing the twist o flex. He brought the watch over. He told me that I should avoid whoever serviced the watch in the future because there was dirt in the lugs and the twist o flex had never even been removed during the servicing of the watch. As I said, I am a civilian, but after spending $150 for a cleaning, I would expect the watch to be…...clean. To be fair, I don’t think I gave Bob the impression that I wanted to spend a ton more money however I don’t think Bob gave me an accurate account of the services that I would receive. To also be fair I am 97% sure Bob had to replace the coil however I would have been 100% sure had he sent the old one back. Should I be having this conversation directly with Bob?????? Maybe. The problem is that I will not go through the trouble of sending the watch back through the mail so why bother talking to Bob about my unhappiness. Bob should also expect that when customers are sending their watc
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