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Businiess name:
Deerwood Florist
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Review by:
Guest
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Review content:
My fiancé personally went to this shop, preordered and PAID in advance for flower arrangements delivered in 2 separate occasions (my birthday and Valentine's day). He did this days before leaving for a job assignment overseas. Come December 2011 we received a bill from Deerwood florist (addressed to my fiancé). I didn't open the envelope thinking it just might be a thank you note from the flower shop. By January 2012 I found another envelope from them in our mailbox so I called Deerwood florist to see what this is all about. I was told that it is a billing error and my fiancé did pay for it so just disregard the letter and he is going to fix it in their records. Valentine's day comes and I received the 2nd surprise flower arrangement and received another mail from Deerwood florist. I called them again to follow up if they've fixed the billing error. No one returned my phone call. March and April came and I still kept receiving mail from them. I called twice this week and they never return phone calls. If they don't keep ACCURATE records then this would show up as an unpaid bill and we don't want this to be turned to the collection agency. We are EXTREMELY DISSAPOINTED with Deerwood Florist! We certainly DO NOT recommend this flower shop! In addition, the flower arrangement is not that good at all. I had to fix it to make it look like my favorite cartoon character which was the theme of the flower arrangement. Even my colleagues noticed how poorly it was arranged. I wish I can give ZERO STAR for the rating but lowest is 1 star on the option. Honestly, please go somewhere else if you're looking for a reputable florist shop to avoid headaches!!!!!
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